Legal

Privacy Policy

Last updated: October 2026

1. Data Controller

The data controller for personal data collected through this website is Vasiliki Kondylidou, DDS, MSc, located at Ymittou 135, 11633, Pagkrati, Athens. For any questions regarding the processing of your personal data, you can contact us at info@kondylidou.gr or by phone at 694 945 3974.

2. Data We Collect

Through this website we collect the following data, only when you voluntarily submit it via the contact forms:

  • Contact form: full name, phone number, email address and the content of your message.
  • Patient referral form (for dentists): the referring dentist's contact details, as well as the patient's details and clinical health data (e.g. reason for referral, tooth number, x-rays or photos) submitted by the dentist.

Health data constitutes a special category of personal data and is subject to enhanced protection.

3. Purpose and Legal Basis of Processing

The data you submit is used solely to respond to your request, schedule an appointment, and, in the case of a referral, assess and provide dental care to the patient. Processing is based on taking steps prior to entering into a contract for healthcare services (Article 6(1)(b) GDPR) and, with regard to health data, on the provision of care by a health professional subject to professional secrecy (Article 9(2)(h) GDPR) as well as the patient's explicit consent, confirmed by the referring dentist when submitting the referral form (Article 9(2)(a) GDPR).

4. Retention Period

Data relating to inquiries that do not result in an appointment is retained for a reasonable period and deleted once no longer necessary. Patient data and clinical records are retained for at least ten (10) years, in accordance with applicable Greek medical record-keeping rules (Code of Medical Ethics, Law 3418/2005).

5. Recipients / Third-Party Disclosure

Your data is not shared with third parties, except where required by law or necessary for the provision of dental care (e.g. collaborating healthcare professionals in the context of a referral). This site embeds a Google Maps view; when the map loads, Google may process data (e.g. IP address) in accordance with its own privacy policy.

6. Your Rights

You have the right to access, rectify, erase, restrict the processing of, object to, and port your data, as well as the right to withdraw your consent at any time. To exercise your rights, contact info@kondylidou.gr. You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).

7. Data Security

We take reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

8. Cookies and Google Analytics

This website uses Google's Google Analytics 4 service to measure traffic statistically (e.g. which pages are viewed, device type, approximate geographic area). Google Analytics and its cookies are loaded only if you give your consent in the notice shown on the site; without it they are not loaded. The legal basis is your consent (Article 6(1)(a) GDPR and Greek Law 3471/2006). You can change or withdraw your choice at any time using the "Cookie settings" link at the bottom of every page. Google acts as a processor and data may be transferred outside the European Economic Area under the safeguards Google provides. We do not collect names, phone numbers or the content of the forms through Analytics. Without your consent, the website stores on your device only your accessibility preferences and your cookie choice.

9. Changes

This policy may be updated periodically. The date of the last update is shown at the top of this page.